Privacy Policy

At Senna Creative, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the personal data of visitors to our website, and your rights regarding your data.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a) Personal Information

  • Contact Information: Your name, email address, and phone number when you submit an inquiry through our contact forms or communicate with us.
  • Business Information: Details about your business or project if you engage with us for services related to UI/UX design, web development, graphic design, or branding.

b) Usage Data

We may collect non-personal information automatically through cookies and similar technologies:

  • IP Address
  • Browser Type and Version
  • Operating System
  • Referral Source
  • Pages Visited and Time Spent on the Site

2. How We Use Your Information

We use the personal information collected from you for the following purposes:

  • To Provide Services: To respond to inquiries, provide quotes, and deliver services related to UI/UX design, web development, graphic design, and branding.
  • Improve Website Experience: Analyzing website performance and user behavior to enhance user experience and improve the content on our site.
  • Marketing: To send newsletters, promotional content, and updates on our services (only if you’ve opted in to receive such communications).
  • Legal Compliance: To comply with legal obligations, respond to law enforcement, and protect our rights.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: We may share your data with trusted third-party service providers (e.g., hosting services, email marketing platforms) to facilitate our services. These providers are bound by confidentiality agreements and are not allowed to use your data for any other purpose.
  • Legal Authorities: If required by law, we may disclose your information to law enforcement or other regulatory bodies.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to collect information about your browsing activities on our site. This information helps us understand how visitors use our website and improve our services.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our site.

5. Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You may request corrections to any inaccurate or incomplete data.
  • Deletion: You may request the deletion of your personal data under certain circumstances.
  • Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.
  • Data Portability: You may request that your personal data be provided to you in a structured, machine-readable format.

If you wish to exercise any of these rights, please contact us at [Insert Contact Email].

6. Data Security

We take reasonable measures to ensure the security of your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites, and we encourage you to review the privacy policies of any websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Senna Creative
Email: marketing@sennacreative.com.au
Phone: 0419 163 646